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Social Media & Online Reputation Management (SMO/ORM)

### Shape Conversations. Protect Your Brand. Amplify Influence.

Social media and online reputation are no longer side projects—they are the front lines of brand growth and trust. Infinity 2.0 offers integrated **Social Media Optimisation (SMO)** and **Online Reputation Management (ORM)** services to help brands in India, North America, GCC, UK, and ANZ create engagement, manage narratives, and convert social presence into business outcomes.

Why Social Presence & Reputation Matter

In today’s always-on world:
• Customers check social credibility before purchase.
• A single negative review or viral post can impact sales.
• Algorithms favour brands with consistent, quality engagement.

A strategic SMO and ORM plan ensures your brand is visible, loved, and protected.

Our SMO & ORM Framework

Infinity 2.0 blends creative storytelling with reputation science:
• **Social Strategy & Calendar** – Platform-specific strategy for LinkedIn, Instagram, TikTok, X, and regional networks.
• **Always-On Content Production** – High-quality posts, reels, and videos tailored to each audience.
• **Community Engagement & Growth** – Two-way interactions to build loyal, active communities.
• **Reputation Monitoring & Response** – 24/7 listening, sentiment analysis, and rapid response to feedback or crises.
• **Influencer & KOL Partnerships** – Collaborations that add credibility and expand reach.
• **Analytics & Optimisation** – Real-time dashboards to measure engagement, sentiment, and ROI.

Packages & Pricing

Clear, region-ready packages with INR and USD pricing.

**Engage – ₹1,50,000 / $1,800 per month**
• Two social platforms fully managed
• 12–15 content pieces/month (static & video)
• ORM monitoring during business hours
• Monthly performance and sentiment reports

**Amplify – ₹3,00,000 / $3,600 per month**
• Four social platforms with daily publishing
• 20+ premium content assets/month
• 24/7 ORM monitoring and rapid response
• Influencer outreach and campaign collaborations
• Bi-weekly analytics and growth optimisation

**Dominate – ₹5,00,000 / $6,000 per month**
• Multi-country strategy and content for India, GCC, UK, ANZ, and North America
• 30+ content assets/month including live & long-form video
• Proactive crisis management and advanced sentiment AI tools
• Monthly creative innovation sprint with community growth targets

Regional & Global Expertise

From India’s multilingual audiences to GCC’s luxury consumers and North America’s fast-moving digital culture, Infinity 2.0 crafts platform-specific narratives and applies reputation safeguards that resonate in each geography.

Next Step

Protecting and growing your reputation is the best insurance for long-term success. Contact Infinity 2.0 to build a social media and reputation strategy that converts followers into customers and keeps your brand trusted worldwide.

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